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Restaurant General Manager

Jersey Mike's Subs in search of a qualified and motivated Restaurant General Manager to join their growing team.

If you enjoy working in an environment that is fast-paced, fun, challenging and allows you to apply your skills in a variety of ways, becoming a Restaurant Manager for JMML Enterprises, LLC is a great career choice. We are dedicated to making our guests' day by serving them a quality product and providing them with a great experience. Our team is like family; we work together and we care about doing a good job. If you are ready to roll up your sleeves and lead a winning team, this is the right opportunity for you.

Responsibilities Include:

  • Guest Satisfaction
  • Hold guests as highest priority and role models exceptional guest service.
  • Lead by example and promote an environment where there is a sense of urgency to satisfy guests.
  • Ensure Brand standards and systems are executed.
  • Ensure Food Safety standards are trained and adhered to according to Brand and State guidelines.
  • Engage and empower team to develop solutions that drive business results.

Employee Satisfaction

  • Promote a team environment by fostering respect, providing coaching and feedback, recognizing achievements, resolving employee concerns and communicating effectively.
  • Hire, train and develop the right people and plan staffing levels to meet guest and business needs.
  • Continuously learn while passing on knowledge and skills to help others develop and grow.
  • Hold themselves and team accountable for responsibilities and results.

Shareholder Satisfaction

  • Drive sales through effective execution of restaurant standards and marketing initiatives.
  • Delegate and lead processes to control labor costs, food costs and cash.
  • Ensure the safety and security of team and guests through a focus on preventative maintenance and cleanliness.
  • Analyze restaurant environment and business results to identify opportunities and action plan with their team to set and achieve goals.

Competencies Include:

  • Guest Focus - anticipate and understand guests' needs and exceed their expectations.
  • Passion for Results - set compelling targets and deliver on commitments.
  • Building Effective Teams - get the right people in the right places, enabling them to make decisions and celebrate success as a team.
  • Developing Direct Reports and Others - provide honest feedback to team members,actively coaching
  • and supporting them to achieve personal and professional goals.
  • Problem Solving and Decision Making - identify and analyze problems, explore various alternatives and use sound business judgment to take decisive action.
  • Conflict Management - use interpersonal skills to confront tough issues and resolve disagreements constructively.

If you feel you have the required qualities and experience for the exciting role, please apply with confidence today.

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